Customer Service Survey
Please take a moment to help us improve your experience with Town services.
Green postcard surveys are available in most public buildings - or you may complete the survey here online.
Thank you in advance for your participation!
1. What department did you visit?
2. What was the reason for your visit?
3. Were you assisted in a timely manner?
1 poor
2 fair
3 average
4 good
5 excellent
4. Was the person who assisted you knowledgeable?
1 poor
2 fair
3 average
4 good
5 excellent
5. Did you accomplish what you came for?
1 poor
2 fair
3 average
4 good
5 excellent
6. Was the person you spoke with professional/courteous?
1 poor
2 fair
3 average
4 good
5 excellent
7. Did you leave with a clearer understanding?
1 poor
2 fair
3 average
4 good
5 excellent
8. Any comments or suggestions on how we can enhance customer service?
OPTIONAL: About You (so we can address any comments or concerns)
1. What is your name?
First Name
MI
Last Name
2. What is your phone number?
(
)
-
3. What is your address?
Address Line 1
Address Line 2
City
State
Zip
4. What is your email address?
5. May we add your information to our electronic mailing list that offers community updates?
Yes
No
SurveyMagik 5.0